Hiring the Right Fire Restoration Company
Hiring the Right Fire Restoration Company
If you have a fire in your home or business, you need to make sure you choose the right fire restoration company. The last thing you want is for your home or business to be damaged by smoke and water damage. When choosing a fire restoration company, keep these tips in mind:
Choose Someone Local
When choosing a fire restoration company, it's important to consider whether they're local. A local company will know the area and can get to you faster than a national or international business, which may be less familiar with the area. They'll also have an easier time obtaining permits from local authorities if necessary and providing immediate assistance during an emergency situation.
Experience is Important.
It's important that you find a fire restoration company with experience. Why? Because experience means the team knows what to do and how to do it, which is exactly what you need when dealing with the aftermath of fire damage.
Experience also means knowing what to expect and how to handle it. For example, if your home has been damaged by smoke or heat from a fire, an experienced team will know how long it takes for certain types of materials like wood and insulation to stop emitting dangerous toxins into your living space. This can help them schedule their work so as not to expose you or your family members unnecessarily while they complete repairs in other parts of your home (or even nearby).
With so many fire restoration companies to choose from, it can be difficult to decide which one to hire. Before settling on a company, you should do some research and ask the following questions:
- Are they licensed and insured?
- Do they have proper certifications for their employees? If not, how long has the company been in business?
- How many years of experience do they have in this field (at least 5 years)?
- Can I see examples of their previous work or speak with others who have used them before?
A Good Reputation is Important
You want a company that will have a positive impact on your community and one that is known for its integrity, quality workmanship, and customer service. The best way to find out about a company's reputation is by asking for references from previous customers. A good rule of thumb is that the more references you can talk to the better.
If they don't have any then it may be time to consider another option because there was likely something wrong with the work they did if no one wants to talk about it!
You should also check out their website before deciding on which company you would like to use for your fire restoration needs in order to make sure they are credible and trustworthy based on what information they present online (e.g., photos).
Make sure their website looks professional too - many websites are extremely outdated so this could be an indicator that someone has been slacking lately with keeping things up-to-date! You can also look at social media accounts such as Facebook where people often post comments or reviews about services provided by certain businesses.
Verify a Good Emergency Response Time
Next, look for a reasonable emergency response time. The average response time for a fire is just under four minutes. In that short amount of time, you could be losing everything—which is why it's so important for the property restoration company you hire to be able to get on-site quickly and start working as soon as possible. When looking at different companies, ask them how long it will take them to respond in case of an emergency or accident (some companies have 24/7 availability), as well as how long they'll be on the job once they arrive at your property.
Look for Effective Communicators
Make sure you ask how they will keep you informed about the progress of your restoration. The best companies will be available to answer any questions, and also provide regular updates in order to help prevent unnecessary stress for their clients.
It's also important to ask if a third party will be used for communicating with clients. If so, make sure that this person is well-trained and experienced in providing client communication.
We think that the most important thing to look for in a fire restoration company is one that’s local, has the experience, and has a good reputation. If you want to make sure they have all of these things, ask them about their credentials and certifications. Also, ask about their communication process—how often will they update you on the status of your job?
When you are looking for a fire restoration company, give SERVPRO of Seattle Northwest a call to get your Seattle home back to normal after a fire.